Work Flow Mastered - Can it be done??

You know that saying "Runs like a well oiled machine"?

I think we all thrive to say that about our sign center!

We have to do our best so that each order continues smoothly through the work flow from the beginning to the end.  That means from the consultation & estimate from the salesperson to the design team to the production team to the fabrication team and finally to the installer or quality control person.  I can see quite a few areas where things would fall through the cracks, so it's not easy to have that well oiled machine all of the time.  But it can be done.

I've heard from sign production people in general say that there is a disconnect from the sales people with them.  I can understand why because of the huge difference in what each person does for the customer.  But I think any of that can be fixed with good communication and teamwork approaches.  

It's so important that the person in the steps of the well oil machine sets things up for the next person.  Sales people can't expect designers to know exactly what the customer is looking for unless there are really good detailed notes and samples in your POS.  The installers need notes and assistance from all departments to make sure they have what they need to bring the order to the end zone!  Sales notes, design proofs, hardware, sign prep, etc.

Communication and teamwork makes the dream work.  Help each other problem solve to get the job done right.  You'd be surprised when you get the whole team together with an issue and see who has some great suggestions.  Also do small fun activities with the whole team so you can get to know each other personally too.

No I in TEAM