The dreaded "We won't be moving forward"
Ever get a "We won't be moving forward" response after you spent so much time on a proposal bid? So frustrating right?? First, make sure before you spend all of that time and effort, you have qualified this project and/or customer. Will they be a frequent orderer, is it one of many locations, are they nice to work with? Sometimes even the big ticket price projects are not a good fit for your or your center. If you think they are good fit and a target account, then it's worth the time and effort. So when they just send a short statement of "We won't be moving forward with this", what do you do? Scream and cry a little? Maybe. Always respond in a kind and professional way but definitely ask why they won't be moving forward. Their answer could very much keep the door open. If they say it's a budget thing, could you offer alternative signs or do they have to wait until next quarter? Did they get a better cost from someone else?...